{"id":55535,"date":"2026-04-20T09:21:53","date_gmt":"2026-04-20T09:21:53","guid":{"rendered":"https:\/\/hugoinvesting.com\/?page_id=55535"},"modified":"2026-04-20T09:52:53","modified_gmt":"2026-04-20T09:52:53","slug":"canal-de-denuncias","status":"publish","type":"page","link":"https:\/\/hugoinvesting.com\/es\/canal-de-denuncias\/","title":{"rendered":"Canal de Denuncias"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"55535\" class=\"elementor elementor-55535 elementor-55534\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2eeb3361 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2eeb3361\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-317cc005\" data-id=\"317cc005\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-252d33 elementor-widget elementor-widget-heading\" data-id=\"252d33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Presentar una denuncia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-171bec57 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"171bec57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-74d6deca\" data-id=\"74d6deca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb37c1b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bb37c1b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6bdba02\" data-id=\"6bdba02\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24fbe4f elementor-widget elementor-widget-text-editor\" data-id=\"24fbe4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"0\" data-end=\"670\">Como cliente, no cliente o cualquier otro tercero, puede presentar una denuncia (comunicaci\u00f3n de irregularidades, conductas indebidas o posibles incumplimientos) ante Hugo Broker Agencia de Valores, S.L. a trav\u00e9s de nuestro <a href=\"https:\/\/hugoinvesting.com\/wp-content\/uploads\/2026\/04\/Politica-del-canal-de-denuncias-Edicion-2-092024_signed-1.pdf\">Canal de Denuncias<\/a> interno. Hugo Broker cuenta con una funci\u00f3n de Cumplimiento y gesti\u00f3n de reclamaciones dedicada a garantizar que todas las denuncias se traten con objetividad, imparcialidad, eficiencia y confidencialidad, de conformidad con nuestra pol\u00edtica interna, as\u00ed como con las obligaciones regulatorias aplicables, incluyendo la Ley 2\/2023, de 20 de febrero, y la normativa vigente en materia de protecci\u00f3n de datos.<\/p><p data-start=\"672\" data-end=\"735\"><strong>Puede presentar su denuncia a trav\u00e9s de los siguientes canales:<\/strong><\/p><p data-start=\"737\" data-end=\"755\">Por escrito:<\/p><ul data-start=\"756\" data-end=\"925\"><li data-start=\"756\" data-end=\"811\">Por correo electr\u00f3nico a: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"786\" data-end=\"807\">gis@hugoinvesting.com<\/a><\/li><li data-start=\"812\" data-end=\"925\">Por correo postal a: Hugo Broker AV S.L., A\/A Departamento G.I.S., Urb. La Carolina Local N, 29602 Marbella<\/li><\/ul><p data-start=\"927\" data-end=\"949\">De forma verbal:<\/p><ul data-start=\"950\" data-end=\"1032\"><li data-start=\"950\" data-end=\"1032\">Por tel\u00e9fono: (+34 687 549 957) o mediante un sistema de mensajer\u00eda de voz<\/li><\/ul><p data-start=\"1034\" data-end=\"1460\">Antes de presentar una denuncia, le recomendamos encarecidamente que revise nuestra <a href=\"https:\/\/hugoinvesting.com\/wp-content\/uploads\/2026\/04\/Politica-del-canal-de-denuncias-Edicion-2-092024_signed-1.pdf\"><strong>Pol\u00edtica del Canal de Denuncias<\/strong><\/a>, en la que se detallan el alcance de las materias que pueden comunicarse, los procedimientos aplicables y los plazos previstos para su tramitaci\u00f3n y resoluci\u00f3n. Esto permitir\u00e1 que su comunicaci\u00f3n se encuadre correctamente y sea gestionada de forma eficiente, justa y conforme a los requisitos regulatorios.<\/p><p data-start=\"1462\" data-end=\"1893\">Las denuncias pueden presentarse de forma an\u00f3nima. En caso de que el informante facilite su identidad, Hugo Broker garantiza la confidencialidad de la misma, que no ser\u00e1 revelada sin su consentimiento, salvo cuando sea requerido por autoridades judiciales o administrativas conforme a la legislaci\u00f3n aplicable. Todos los datos personales ser\u00e1n tratados de acuerdo con la normativa vigente en materia de protecci\u00f3n de datos.<\/p><p data-start=\"1895\" data-end=\"2260\" data-is-last-node=\"\" data-is-only-node=\"\">Una vez recibida la denuncia, se crear\u00e1 un registro de la misma y se enviar\u00e1 un acuse de recibo en un plazo de siete d\u00edas naturales, salvo que ello pueda comprometer la confidencialidad. La denuncia ser\u00e1 analizada e investigada por la persona designada a tal efecto, y se proporcionar\u00e1 una respuesta dentro del plazo establecido en nuestra pol\u00edtica interna.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Presentar una denuncia Como cliente, no cliente o cualquier otro tercero, puede presentar una denuncia (comunicaci\u00f3n de irregularidades, conductas indebidas o posibles incumplimientos) ante Hugo Broker Agencia de Valores, S.L. a trav\u00e9s de nuestro Canal de Denuncias interno. Hugo Broker cuenta con una funci\u00f3n de Cumplimiento y gesti\u00f3n de reclamaciones dedicada a garantizar que todas [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":53548,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-55535","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - 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